When it comes to implementing a new CRM system, data migration is almost always unavoidable. Importing data smoothly from legacy and other external systems is a critical part of software projects .

It could be the replacement of a legacy system, perhaps your users have been managing their roles with spread sheets, or a new system requires new data to be included to perform efficiently.

As your business grows you may be looking to incorporate other external systems into your CRM system. 

SQL Server Integration Services (SSIS)

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Microsoft Integration Services is a platform for building enterprise-level data integration and data transformations solutions. Use Integration Services to solve complex business problems by copying or downloading files, loading data warehouses, cleansing and mining data, and managing SQL Server objects and data.

Integration Services can extract and transform data from a wide variety of sources such as XML data files, flat files, and relational data sources, and then load the data into one or more destinations.

Integration Services includes a rich set of built-in tasks and transformations, graphical tools for building packages, and the Integration Services Catalog database, where you store, run, and manage packages.

You can use the graphical Integration Services tools to create solutions without writing a single line of code. You can also program the extensive Integration Services object model to create packages programmatically and code custom tasks and other package objects.